Any change projects needs to start with a first step. Because change is associated with a lot of uncertainty, it is not a bad idea to organize pilot projects, also called "Proof of Concept" (PoC), in which the new idea can be tested. However, you must be aware that a piloting phase often takes an extra amount of energy. In pilot phases, people cover new ground and they need to be sure that they can return to a safe haven. So before people are ready to test the change they need to feel assured that a nurturing and mentoring environment - a safety net, so to say - has been errected around them. They also need extra time to reflect and digest their experiences. So, pilot phases require a narrow feedback loop and an established trust base between the experimenters and their bosses and peers.
Questions for Deeper Exploration
- What do we know about the needs, concerns and circumstances of our people?
- What prevents people from freely expressing their needs?
- How do all make sure that concerns, purposes and needs of our people are acknowledged, respected and taken care of?
- Where do we experience resistance to change which might be an expression of unsatisfied needs?
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