The Map

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What is the Journey Map?

The Journey Map is the tool for facilitating a team dialogue on how to create a design for the Change Journey, unique for each organization. The Map which is based on laws of complexity has 23+ places that symbolize different aspects of change that teams and organizations might need to consider during their journey. For example, some organizations might believe that they have to focus on creating sustainable actions first. Others might want to start with creating trust in teams. Others, in turn, might want to revisit their goal of the change. Only people involved in the change process can answer the question "Where to go next?". This simple question reveals the start of the journey. Once the first steps are defined, change leaders can bring in all their tools to master the specific part of the journey. The Change Journey is neutral when it comes to application of other change methodologies and frameworks. The Map which can be reproduced in different sizes according to your needs comes along with a set of cards which offer questions for deeper exploration of the places.

We will reveal the Map step by step. Watch out for our upcoming webinars and global workshops. Do you want to be involved?

How to Use the Map

Watch the places on the map and explore them individually or collectively, in a small meeting or a large workshop. Good questions are your guides, and for each of the places on the Map, you will find some good questions in our Exploration Cards that come along with the Map.

You might find the following procedure helpful:

1) Have a dialogue about where you are currently on the map. Compare different perspectives of individuals. Adhere to the the principles of The Change Journey.
2) Reflect on where you came from and how you got here. Was it a journey full of pain or full of joy? Was it a planned journey or was the route taken by coincidence?
3) Find common ground on what should be the next destination of your journey.
4) Explore the new destination(s) with the questions you find in the materials section. Find your own questions. Define new places if needed.
5) Define the activities and resources you need for the next step.
6) Repeat the Journey cycle as often as needed and develop your own change strategy. Write this strategy down and make it visible to all. Get feedback from those who were not involved.
7) Agree on a reflection process that helps you to learn from the journey. Adapt your journey along the way.

The Places

There are 23+ places on the Map and some empty spots to define new places. One by one, we will show you all the places, and you will have the chance to define your own ones. So, please make sure that you revisit this page frequently.

The Mall of Human Needs: A place to explore people's aspirations and potential reasons for resistance (added March 1, 2010)

The Laboratory: In the Laboratory, teams create small pilot projects to experiment with new processes, procedures, principles etc. (added March 1, 2010)

The Light House of Common Principles: Share the values that you hold in common for the Journey (added March 1, 2010)

The Arena of Leadership: Define what are the leadership patterns that move your organization forward (added March 2, 2010)

The Gym of Skills and Capabilities: In the Gym, we identify and grow the essential skills we need for the future.(added March 3, 2010)

The Stadium of Passion and Responsibility: Organizations excel when people are passionate about what they are doing and take responsibility to move things forward. (added March 4, 2010).

The Power Station of Decisions and Actions: A place where concrete actions are launched. (added March 6, 2010).

The Garden of Trust: A place where trust is created as a precondition for positive change. (added March 9, 2010).

Getting Lost in the Labyrinth: Sometimes we get lost and this is an opportunity for learning. (added March 11, 2010).

The Exhibition Centre for Success Stories: The Exhibition Centre is a place where we look at our strengths and celebrate our successes. (added March 15, 2010).

The Academy of Changeability: This is the place where reflect on our own capacity to change. (added March 17, 2010).

The Bank of Diverse Resources: A place where we acknowledge diversity of skills personal backgrounds, attitudes, and values and use all these to drive change. (added March 19, 2010).

The Graveyard of Old Habits: A place where we stop and reflect on what old habits prevent us from moving forward and how we can change those. (added March 21, 2010).

The Prison of Inability and Resistance: A place where we reflect on why we can't move forward. (added March 24, 2010).

The Gate to Goals: Without goals we don't know the direction. This is a place to co-define them. (added March 31, 2010)

The Observatory for Weak Signals: In the Observatory we pay attention to weak signals that lead to a deeper understanding of what is going on. (added April 2, 2010)

The Opera House of Emotions: A place where we acknowledge and appreciate that emotions are an integral part of any human action and cannot be excluded when we want to implement change. (added April 12, 2010)

The Court of Conflicts: A place where we acknowledge and appreciate conflicts as opportunities for learning. (added April 15, 2010)

The Office of Facts and Numbers: A place where we compare facts and make sense of them. (added May 2010)

The Parliament of Formal and Informal Coalitions: The parliament recognizes that life in organizations is inherently political - a complex social process of people constructing the future together through their everyday conversations. (added May, 2010)

The Studio for Ideas and Creativity: A place where we find new solutions through unlimited thinking. (added May 28, 2010)

The Monastery for Self Reflection: A place where we are on our own for a deep reflection on who we are and who we want to be. (added May 28, 2010)

The Agora: A place where we come together to have a dialogue. (added May 28, 2010)

Comment

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Comment by Holger Nauheimer on June 1, 2010 at 9:48pm
Dear Bruce, thanks for your feedback. We don't want to call it a game because we believe it is a simulation of reality. However, the current layout looks like a board game plan, also we have the cards with questions for the 23+ places. What we have in mind however is a software solution for virtual simulation. Keep watching us!
Comment by Holger Nauheimer on June 1, 2010 at 9:33pm
Dear Bruce, rhanks for your feedback. We don't want to call it a game because we believe it is a simulation of reality. However, the current layout looks like a board game plan, also we have the cards with questions for the 23+ places. What we have in mind however is a software solution for virtual simulation. Keep watching us!
Comment by Bruce Connolly on June 1, 2010 at 8:59pm
This is quite a fanciful and interesting mapping of the change process. I truly like the concept and the locations. Have you thought about turning it into a board game or making it a virtual reality simulation game? It would work quite well I believe
Comment by Sylvie Carter on May 31, 2010 at 7:01am
How creative and insightful. I'm am looking forward to learning more and connecting. My skype address is sylviecarter and I'm in Australia.

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© Vesa Purokuru & Holger Nauheimer, 2010.

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