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What is the Journey Map?

The Journey Map is the tool for
facilitating a team dialogue on how to create a design for the
Change Journey, unique for each organization. The Map which is
based on
laws of complexity has
23+ places that
symbolize different aspects of change that teams and organizations
might need to consider during their journey. For example, some
organizations might believe that they have to focus on creating
sustainable actions first. Others might want to start with creating
trust in teams. Others, in turn, might want to revisit their goal
of the change. Only people involved in the change process can
answer the question "Where to go next?". This simple question
reveals the start of the journey. Once the first steps are defined,
change leaders can bring in all their tools to master the specific
part of the journey. The Change Journey is neutral when it comes to
application of other change methodologies and frameworks. The Map
which can be reproduced in different sizes according to your needs
comes along with a set of cards which offer questions for deeper
exploration of the places.
We will reveal
the
Map step by step. Watch out for our upcoming webinars and
global workshops.
Do you want to be
involved?
How to Use the Map
Watch the places on the map and explore them individually or
collectively, in a small meeting or a large workshop. Good
questions are your guides, and for each of the places on the Map,
you will find some good questions in our Exploration Cards that
come along with the Map.
You might find the following procedure helpful:
1) Have a dialogue about where you are currently on the map.
Compare different perspectives of individuals. Adhere to the
the
principles of The Change Journey.
2) Reflect on where you came from and how you got here. Was it a
journey full of pain or full of joy? Was it a planned journey or
was the route taken by coincidence?
3) Find common ground on what should be the next destination of
your journey.
4) Explore the new destination(s) with the questions you find in
the
materials
section. Find your own questions. Define new places if
needed.
5) Define the activities and resources you need for the next
step.
6) Repeat the Journey cycle as often as needed and develop your own
change strategy. Write this strategy down and make it visible to
all. Get feedback from those who were not involved.
7) Agree on a reflection process that helps you to learn from the
journey. Adapt your journey along the way.
The Places
There are
23+
places on the Map and some empty spots to define new places.
One by one, we will show you all the places, and you will have the
chance to define your own ones. So, please make sure that you
revisit this page frequently.
The
Mall of Human Needs: A place to explore people's
aspirations and potential reasons for resistance
(added March 1,
2010)
The
Laboratory: In the Laboratory, teams create small pilot
projects to experiment with new processes, procedures, principles
etc.
(added March 1, 2010)
The Light House of Common Principles: Share the values that
you hold in common for the Journey
(added March 1, 2010)
The
Arena of Leadership: Define what are the leadership
patterns that move your organization forward
(added March 2,
2010)
The
Gym of Skills and Capabilities: In the Gym, we identify and
grow the essential skills we need for the future.
(added March 3,
2010)
The Stadium of Passion and Responsibility: Organizations
excel when people are passionate about what they are doing and take
responsibility to move things forward.
(added March 4,
2010).
The Power Station of Decisions and Actions: A place where
concrete actions are launched.
(added March 6, 2010).
The Garden of
Trust: A place where trust is created as a precondition for
positive change.
(added March 9, 2010).
Getting
Lost in the Labyrinth: Sometimes we get lost and this is an
opportunity for learning.
(added March 11, 2010).
The Exhibition Centre for Success Stories: The Exhibition
Centre is a place where we look at our strengths and celebrate our
successes.
(added March 15, 2010).
The
Academy of Changeability: This is the place where reflect
on our own capacity to change.
(added March 17, 2010).
The
Bank of Diverse Resources: A place where we acknowledge
diversity of skills personal backgrounds, attitudes, and values and
use all these to drive change.
(added March 19, 2010).
The
Graveyard of Old Habits: A place where we stop and reflect
on what old habits prevent us from moving forward and how we can
change those.
(added March 21, 2010).
The Prison of Inability and Resistance: A place where we
reflect on why we can't move forward.
(added March 24,
2010).
The
Gate to Goals: Without goals we don't know the direction.
This is a place to co-define them.
(added March 31,
2010)
The
Observatory for Weak Signals: In the Observatory we pay
attention to weak signals that lead to a deeper understanding of
what is going on.
(added April 2, 2010)
The
Opera House of Emotions: A place where we acknowledge and
appreciate that emotions are an integral part of any human action
and cannot be excluded when we want to implement change.
(added
April 12, 2010)
The
Court of Conflicts: A place where we acknowledge and
appreciate conflicts as opportunities for learning.
(added April
15, 2010)
The
Office of Facts and Numbers: A place where we compare facts
and make sense of them.
(added May 2010)
The Parliament of Formal and Informal Coalitions: The
parliament recognizes that life in organizations is inherently
political - a complex social process of people constructing the
future together through their everyday conversations.
(added
May, 2010)
The Studio for Ideas and Creativity: A place where we
find new solutions through unlimited thinking.
(added May 28,
2010)
The Monastery for Self Reflection: A place where we are on
our own for a deep reflection on who we are and who we want to be.
(added May 28, 2010)
The
Agora: A place where we come together to have a dialogue.
(added May 28, 2010)
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